More Leads. Faster Follow-Up. More Revenue.

HopeChat is a WhatsApp CRM and automation platform that helps businesses automate customer conversations, follow up on leads instantly, run broadcast campaigns, and build no-code workflows — all powered by the official WhatsApp Business API. It includes a shared inbox, AI assistant, knowledge base, chatbot builder, and 20+ integrations.

No. HopeChat is built for non-technical users. You can set up automations, train the AI on your business documents, and manage your team inbox without writing a single line of code. If you do have a developer, we also provide a full REST API.

Yes. Connect the same WhatsApp number you already use — no new SIM, no lost history. Keep using the WhatsApp Business app on your phone while HopeChat runs automations alongside it. Official Meta-approved coexistence.

Yes. Create practice drills and timed tests, then attach any test to your automation triggers. When a customer sends a keyword or matches a rule, HopeChat dispatches the test instantly — questions are delivered one at a time via WhatsApp buttons, with answers and scoring handled automatically. Each completed attempt uses one credit, which you can top up any time from the Billing section.

Yes. Create an entry screening test that asks two intro questions (for example: which class? → which subject?). Each regular test then declares routing rules, so the moment a student answers the last question they are routed straight into the matching test automatically. Idle sessions close automatically after your configured timeout so they never block the next student, and every completed test attempt uses one credit from your plan.

Yes. When a customer mentions they want to take a test or quiz, the AI assistant recognizes the intent and offers the right test with a confirmation question — Start / Not Now buttons. Nothing starts until the customer confirms, so a passing mention of 'test' never triggers an exam by accident. You control it with a single switch in Test Settings, and the confirmation reply costs one AI credit while the finished attempt costs one test credit.

Upload your product catalogues, price lists, FAQs, and website URLs. HopeChat AI learns your business automatically and answers customer questions based on what you teach it. It escalates to a human when it doesn't know the answer.

Yes. HopeChat connects directly through Meta Business using the official WhatsApp Business API. Every message — broadcasts, chatbot replies, order updates — is delivered with enterprise-grade reliability and full Meta compliance.

HopeChat runs on simple monthly plans: Bronze at 65,000 UGX, Silver at 180,000 UGX, and Gold at 450,000 UGX per month. Save up to 10% by paying for 3, 6, or 12 months upfront. Every plan starts with a free trial — no credit card required.

Pay securely through Pesapal using Mobile Money or credit card, right from your dashboard. You can also top up message credits any time, and your plan, billing period, and credit balance are all visible in the Billing section.

Yes. Our concierge onboarding team can configure your Meta / WhatsApp API credentials, set up automations, and train your AI assistant for you. It's a one-time fee based on company size, starting at 300,000 UGX. Request a free demo and we'll send you a tailored quote.

Yes. In addition to WhatsApp broadcasts, HopeChat sends bulk SMS campaigns through the same dashboard, so you can reach contacts who aren't on WhatsApp. Both channels use credit-based pricing and report delivery status.

No pressure — you can pause and pick up where you left off anytime. If you start creating an account or setting up your workspace and stop before finishing, our team will follow up with a friendly reminder (by email, easily opt-outable) and offer a free guided setup session so you can get live without the guesswork.